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Asafo Workshop Sync
For standard orders within Kumasi, delivery typically takes 1-2 business days. Deliveries to Accra and other regions take 2-4 business days. Custom crafted items require an additional 1-3 days for processing before dispatch.
Absolutely. Once your order is processed and leaves our Asafo workshop, you will receive an automated email and WhatsApp notification detailing your tracking number and a link to monitor its progress in real-time.